B2B Telemarketing Course from the DMA
If you are looking for a quick way to brush up on your outbound telemarketing knowledge, look no further. Quality Contact Solutions’ pros Nathan Teahon and Angela Garfinkel recently collaborated with the education team at the Direct Marketing Association to create a new course titled: “Teleservices”. We know, pretty original, right? In a nutshell the […]
Compensation Plans for Sales Agents
The world of outsourced telemarketing and B2B telemarketing has changed drastically over the last 15 years. The day to day world of a sales agent is different now as well, and is there any doubt that it has only gotten more difficult as time goes on? So, why do so many B2B telemarketing call centers […]
Why an At-Home Model Works for Outsourced Telemarketing
At Quality Contact Solutions we’ve found that complex business to business sales programs often get higher return on investment (ROI) in an At-Home model.
Outsourced Telemarketing: Telemanagement vs. Brokering
At Quality Contact Solutions, we call our primary solution, “telemanagement”. We differentiate ourselves from brokers by staying 100% involved from start to finish and on a daily basis with each outsourced telemarketing program. Typically, the role of the broker is to evaluate the client requirements and recommend one or more companies that could be a […]
How to Select Inbound Call Center Vendors
By Nathan Teahon, Director of Operations One of the more nuanced categories of outsourced telemarketing is “Inbound Call Center Vendor Selection”. If your company decides to use outsourced telemarketing, selecting the best inbound call center for your company can be daunting. There are so many call centers out there. What should you consider to ensure […]
Showing Appreciation Goes a Long Way in Outsourced Telemarketing
Some people think we’re crazy. Let’s face it, outsourced telemarketing can be a brutal business to be in. In fact, from our clients to our employees, the stress is often palpable, even on the best of days. Why is outsourced telemarketing so difficult? We think it’s because there are so many variables that are difficult […]
Quality Contact Solutions is a PCI Level 1 Call Center
Be assured that your credit card data is more secure from theft, breach, or general mishandling.
Ingredients for B2B Appointment Setting Success
In the world of B2B sales, the complex nature of appointment setting can be challenging. The sales presentation isn’t the biggest challenge. However, establishing an appointment with the proper decision maker is. Through the years, Quality Contact Solutions has refined the 5 common denominators that contribute to a successful B2B appointment setting program.
Advantages of Outsourced Telemarketing
Outsourced telemarketing is very cost effective, and has many benefits.
Use Telemarketing Lead Generation to Mine for Gold
Telemarketing Lead Generation is a lot like mining for gold. A lot of time and energy is spent sifting, refining, and reworking. Implementing lead generation programs effectively is difficult, and just like real gold mining, generating leads is a time consuming process for a busy sales staff that would much rather be closing sales. It […]