Increase your membership revenues through outsourced telemarketing
Telemarketing is hard. With Quality Contact Solutions as your partner, we make it easy. We take care of everything and deliver membership revenues to you on a monthly basis. Use outsourced telemarketing to:
- Renew members
- Win-back lapsed members
- Acquire new members
- Customer Service
- Offer existing members additional benefits and services
- increase seminar/webinar attendance
- Update member data to ensure your communications are properly received
What we do for Associations:
Quality Contact Solutions conducts high quality outbound telemarketing programs for the association industry. We conduct outbound calls to renew memberships, win-back lapsed members, promote conferences, and to cross-sell and upsell members with new membership programs. Our approach will help you to reduce operating costs while at the same time generating results with a high return-on-investment. Our management team includes telemarketing regulatory compliance experts to ensure that your program is always compliance with telemarketing laws and regulations. We are also a PCI Certified Level 1 call center with 10 years of client success stories.
Quality Contact Solutions has helped acquire, win-back and renew thousands of members for large and small organizations. Let us help you create a successful telemarketing program to help you achieve your organization’s growth goals.
Rest easy knowing that QCS will take care of the details including:
- Do not call regulation compliance
- Script compliance
- PCI compliant solution
- Call monitoring to ensure the best possible member experience
- Customized training to ensure each telemarketing agent sounds like they are calling from your office
- Daily reporting and data transfer to your team
There are many different options that can be used to communicate and engage with association members. These include your website, blogs, emails, tweets, LinkedIN posts, Facebook posts, web chats and more. But don’t forget the effectiveness of a phone call, especially when implemented in conjunction with other communication methods. Learn more below about our partnership with The Data & Marketing Association (DMA) and how we leverage phone calls along with other forms of communication to increase sales and ROI for them.
Client Testimonial about Associations
DMA has partnered with Quality Contact Solutions since January 2013 for its outbound and inbound telemarketing for the education department. DMA offers more than 30 public seminars and customized in-company education solutions to companies and individuals interested in building their direct marketing knowledge and skills. Quality Contact Solutions provides an outsourced professional telemarketing team that proactively conducts outbound telemarketing to sell DMA’s educational offering to prospects. In addition, the same team handles incoming calls and reactive chat sessions from DMA’s website.
The results have been consistent. Because the telemarketing team is dedicated to DMA, the quality of calls is high and goals are met on a consistent basis. Working with the outsourced team, the DMA management team knows that no matter what additional priorities come up, the outbound calls will always get made, generating new sales and opportunities every week.
DMA also utilizes the QCS team when they need extra help promoting a convention or meeting. QCS is able to take a call list and script on very short notice to ensure a quick turnaround that can impact increasing attendance.
“QCS handles our sales with professionalism and pride themselves on their intimate knowledge of our product. They have proved a strong value-add for our sales strategy”
Not sure if you’re getting the best results from your telemarketing vendor? Give Angela Garfinkel a call today: 516-656-5118 to learn how your organization can benefit from a team of dedicated telemarketing professionals.