Outsourced Call Center Services

Quality Contact Solutions provides inbound call center services and outbound marketing solutions.  QCS specializes in both B2C and B2B customer contacts.

Call Us Today 866-963-2889 or

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Top Contact Solutions Expert: Team Member Spotlight

Meet Julie Kramme. Julie is an outsourced telemarketing and call center operations expert. Julie came to QCS with 20 years of call center industry experience, including 17 years in Account Management and Client Services.
There are 3 characteristics that make Julie a great Sales Executive with QCS.

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Coaching for Improved Outbound Telemarketing Performance

Is your coaching effective? If yes, the next time you listen to your outbound telemarketing sales rep, you will hear the changes in their calls. If no, you will have to coach on that issue again. If you find yourself conducting repeated coaching with the same reps with the same issues, then a key question to ask may be, “Are you a good coach?”. Here are some easy ways to implement suggestions that are guaranteed to improve the quality of your coaching with your team.

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Call Us Today 866-963-2889 or

Our Clientele

Quality Contact Solutions provides outbound marketing for a wide variety of companies, including:

• Allstate • Direct Marketing Association
• SHRM • Black Hills Energy

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Our Affiliations
WBENC Logo PACE SRO auditor logo
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Customer Engagement Compliance Professional Logo BBB Logo

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