Educational Publishing
Reaching your sales and service goals is hard in the educational publishing industry. But, with the right partner, and expertise, it's easy. That's where we come in.
Quality Contact Solutions provides high-quality inbound and outbound contact center services for educational publishing. Because our clients’ goals vary, we customize our solutions to best address their individual needs to help achieve their objectives.
The QCS team is goal orientated and motivated. We are wired for success and have a well-documented and successful track record in the educational publishing industry. We stand out from other companies and know the intricacies required to succeed in educational publishing because of our experience in the industry.
Whether it’s temporary support or a long-term solution, QCS is your trusted partner.
Use Our Contact Center Services for Educational Publishing to:
- Cross-sell or upsell to existing customers
- Prospect for new customers
- Win-back lapsed or inactive customers
- Generate new leads
- Market new products
- Set qualified appointments
- Inbound customer service support, including delivery and billing Issues
- Renewals
- Welcome calls
- U.S. based call center support
- Email, chat, text, and social media support
Compliance & Security Matters to Us and You
Our management team includes four telemarketing regulatory compliance experts. In addition, we are a PCI Certified Level 1 call center with nearly 15 years of client success stories.
We understand how vital protecting sensitive and confidential data is to our clients and customers.
As an experienced educational publishing contact center services partner, you can rest easy knowing that QCS will take care of the details, including:
- Do not call regulation compliance
- Telemarketing compliance
- Non-ATDS solution for placing calls to wireless phone numbers.
- Scripting and sales training experts on staff
- PCI compliant solution
- Call monitoring to ensure the best possible customer experience
- Customized training to ensure each telemarketing agent sounds like they are calling from your office
- Daily reporting and data transfer to your team
You can trust Quality Contact Solutions as your partner. Together, we’ll achieve your goals.
Learn more about our contact center services for the educational publishing industry today!
QCS telemarketing representatives have the know-how to successfully place calls to educational publishers
Not sure if you’re getting the best results from your telemarketing vendor? Give our sales team a call today: 866-963-2889 to learn how your organization can benefit from a team of dedicated telemarketing professionals.