Contact Management Services

For years, Quality Contact Solutions has provided Contact Management services and solutions for organizations that were seeking alternatives to managing the accounts internally. Our team has proven that we can seamlessly transition a portion, or all of your internal B2C accounts to an external model.

Quality Contact Solutions is positioned well to handle your contact management needs. Our contact management services experts demonstrate operational efficiencies, increased productivity and have proven results in account management in tandem with taking ownership in the accounts that they are assigned.

With Quality Contact Solutions, our experience in the telemarketing industry lends to the advantages that you will gain using our contact management services. We have successfully transitioned several B2C clients that needed additional help with outbound contact management services without sacrificing losses in productivity, and customer service.

If your contact management services team needs a lift, we can help.

Communicating with the customer is essential, but doing so efficiently isn’t easy. Contact center management and inbound account management can be demanding, which is why many organizations turn to QCS for guidance. QCS not only provides an array of inbound telemarketing services, but can also assist your organization with inbound account management, ensuring that the entire program is running smoothly.

Contact center management is just as challenging, leading many organizations to outsource this task. It’s a cost effective way to save time, and to ensure that your contact center has the best management available. At QCS, our experienced and motivated team has seen it all, and passes on the advantage to your organization with our contact management services, custom fit to your contact center’s unique needs. We can leverage years of experience to provide support where and when you need it most.

Allow our experienced team to assist you with our contact management services. Call us today at 866-963-2889.