Quality Monitoring Guidelines for Telemarketing Services
Marcia Jenkins
November 9, 2016
Learn the primary Do’s and Don’ts for Quality Monitoring.
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Articles and Blogs
Top 5 KPI’s to watch with Inbound Telemarketing Services
A.J. Windle
November 2, 2016
Managing Inbound Telemarketing Services can be extremely fun and extremely difficult at the same time. Sure the concept is easy, just answer calls and service the customer.
Telemarketing Services Success Starts with Key Vendors
Nathan Teahon
October 26, 2016
Outsourced telemarketing can be a treacherous endeavor if you don’t have the right partners.
You Should Choose QCS As Your Outsourced Telemarketing Vendor
Heather Dubas
October 20, 2016
QCS = Value. Quality. Urgency. Service. Achieving Goals. Being positive. Conducting worthwhile work. Easy to work with.
Outsourced Telemarketing: Considerations for When to Use
Angela Garfinkel
October 12, 2016
by Angela Garfinkel, President and Founder of Quality Contact Solutions There
Telemarketing Services for Associations is Worthwhile Work
A.J. Windle
October 5, 2016
One of the core values at Quality Contact Solutions is making sure that we are conducting worthwhile work.
Telemarketing Still in the FCC and FTC Crosshairs: PACE Recap
Angela Garfinkel
September 28, 2016
By Angela Garfinkel, President and Founder of Quality Contact Solutions The
Best Use of Email in Outbound Telemarketing Programs
Rich Hamilton
September 23, 2016
Whether or not the telemarketing campaign is successful, you’re looking to add in email.
Helpful Motivators for Virtual Telemarketing Services
Nathan Teahon
September 14, 2016
When managed correctly, a virtual call center offers significant advantages over brick and mortar outsourced telemarketing organizations.
A Third Party Can Maximize Outbound Telemarketing Results
Angela Garfinkel
September 7, 2016
Using a third party organization will increase your outsourced telemarketing program performance nine times out of 10.
5 Reasons Telemarketing Services Are Best in the U.S.
Nathan Teahon
August 30, 2016
By Nathan Teahon, Vice President of Operations Most trends tend to
How to Get Quality Appointments Using Telemarketing Services
A.J. Windle
August 23, 2016
By AJ Windle, Senior Operations Manager What would you say if
Helping You Achieve Your Supplier Diversity Goals – WBENC Certified
Angela Garfinkel
August 17, 2016
Did you know that Quality Contact Solutions is certified as a Woman Owned Business?
QCS Ensures Telemarketing Programs Get Ongoing Training
Ryan Apodac
July 29, 2016
Having a training process to onboard new employees is a necessity, but ongoing training can be even more critical.
