Quality Contact Solutions is excited to announce that we’ve joined forces with telephone answering services provider, AnswerNet.
QCS is pleased to have been recognized among the Top 10 Healthcare BPO Companies 2022 by Healthcare Business Review
QCS achieves milestone with SOC 2 Type 2 certification
This rigorous certification demonstrates Quality Contact Solutions’ ongoing commitment to safeguarding client data.
Quality Contact Solutions offers STIR/SHAKEN enterprise solutions for its clients
Erin Langenberg joins Quality Contact Solutions as Implementation and Quality Assurance Manager.
February 23, 2021 (Aurora, NE)
Telemarketing Services Firm QCS Hires SOC 2 Auditor
January 21, 2021 (Aurora, NE) Telemarketing Services Professional Chris Grothe joins Quality Contact Solutions
November 13, 2019 (Aurora, NE)
Julie Kramme and A.J. Windle earned CECP certification from PACE.
November 8, 2019 (Aurora, NE)
QCS is pleased to announce that Steve and Marie Korn, formerly of QVSM, Inc. have joined the QCS team.
November 17, 2018 (Aurora, NE)
Dean Garfinkel, QCS’ Chief Operating Officer and Quality Voice & Data’s President was awarded the Distinguished Service Award.
November 1, 2017 (Indianapolis, IN)
he Professional Association for Customer Engagement (PACE) is pleased to announce the addition of Puerto Rico to the PACE USA DNC Regulatory Guide.
April 29, 2017 (Aurora, NE)
QCS registered as a Federal Contractor, both as a certified woman owned and as a small business enterprise.
April 7, 2017 (Aurora, NE)
The Quality Contact Solutions and Quality Voice & Data teams were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and expo in Tampa, FL April 2-5, 2017.
October 7, 2015 (Aurora, NE)
WBENC’s national standard of certification includes a third party in-depth review of the business and site inspection.
September 16, 2015 (Aurora, NE)
Quality Contact Solutions, Inc. announced today that Angela Garfinkel, President of Quality Contact Solutions, has earned the Customer Engagement Compliance Professional (CECP) certification through the Professional Association for Customer Engagement (PACE).
June 18, 2013 (Aurora, NE & Atlanta, GA)
QCS announced today that its operation is certified as Level 1 PCI DSS compliant.
February 14, 2012 (Aurora, NE)
This year QCS is celebrating its 5 year anniversary as one of the Contact Center industry’s leading telemanagement solutions provider.
January 5, 2011 (Aurora, NE)
Angela Garfinkel, President of QCS, is pleased to welcome Dean Garfinkel as her new company partner.
July 26, 2011 (Aurora, NE)
Quality Contact Solutions announced that Angela Morris, President of Quality Contact Solutions (“QCS”), has been awarded the designation of Customer Engagement Professional from the American Teleservices Association (“ATA”).
May 19, 2011 (Aurora, NE)
Angela Morris, President of QCS, is pleased to announce the expansion of QCS At Home.
September 15, 2009 (Aurora, NE)
The Women’s Business Enterprise National Council is the nation’s largest third party certifier of businesses owned and operated by women in the United States.
August 21, 2009 (Aurora, NE) QCS’ President, Angela Garfinkel announced that the firm has completed its first American Teleservices Association Self-Regulatory Organization (ATA-SRO) audit.
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