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Recent Blog Posts
Quality Monitoring Guidelines for Telemarketing Services
Learn the primary Do’s and Don’ts for Quality Monitoring.
Top 5 KPI’s to watch with Inbound Telemarketing Services
Managing Inbound Telemarketing Services can be extremely fun and extremely difficult at the same time. Sure the concept is easy, just answer calls and service the customer.
Telemarketing Services Success Starts with Key Vendors
Outsourced telemarketing can be a treacherous endeavor if you don’t have the right partners.
You Should Choose QCS As Your Outsourced Telemarketing Vendor
QCS = Value. Quality. Urgency. Service. Achieving Goals. Being positive. Conducting worthwhile work. Easy to work with.
Outsourced Telemarketing: Considerations for When to Use
by Angela Garfinkel, President and Founder of Quality Contact Solutions There
Telemarketing Services for Associations is Worthwhile Work
One of the core values at Quality Contact Solutions is making sure that we are conducting worthwhile work.
Telemarketing Still in the FCC and FTC Crosshairs: PACE Recap
By Angela Garfinkel, President and Founder of Quality Contact Solutions The
Best Use of Email in Outbound Telemarketing Programs
Whether or not the telemarketing campaign is successful, you’re looking to add in email.
Helpful Motivators for Virtual Telemarketing Services
When managed correctly, a virtual call center offers significant advantages over brick and mortar outsourced telemarketing organizations.
A Third Party Can Maximize Outbound Telemarketing Results
Using a third party organization will increase your outsourced telemarketing program performance nine times out of 10.
5 Reasons Telemarketing Services Are Best in the U.S.
By Nathan Teahon, Vice President of Operations Most trends tend to
How to Get Quality Appointments Using Telemarketing Services
By AJ Windle, Senior Operations Manager What would you say if
Helping You Achieve Your Supplier Diversity Goals – WBENC Certified
Did you know that Quality Contact Solutions is certified as a Woman Owned Business?
QCS Ensures Telemarketing Programs Get Ongoing Training
Having a training process to onboard new employees is a necessity, but ongoing training can be even more critical.