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Recent Blog Posts

July 19, 2019

When considering call center outsourcing, the company is key.

July 11, 2019

Having “mojo” is important when it comes to business to business telemarketing success.

July 5, 2019

The most challenging aspect of handling incoming calls is that you never know what the next call with require.

June 26, 2019

Outbound telemarketing can be a powerful marketing tool if you know how to approach the customers.

June 21, 2019

There are three primary attributes that a successful Contact Solutions Supervisor embodies on a daily basis.

June 7, 2019

How to use an organization to help sell your products or services directly to the customer by telephone.

May 31, 2019

If you want to assemble the perfect telemarketing center team, I’ll share with you my Avenger Method.

May 20, 2019

Regardless of the industry, the keys to telemarketing appointment setting success remain the same.

April 24, 2019

To give yourself every advantage, you need a concise, precise, and persuasive script that pulls at people’s heartstrings.

April 17, 2019

The five fundamentals to apply active listening in outbound telemarketing.

April 4, 2019

Often times the post show follow up is not well thought out or isn’t executed in the best way.

March 28, 2019

You’ve acquired a list of prospects to call, and you know what you want the outcome of those calls to be. Now you need a script…

March 22, 2019

For Quality Assurance and Training purposes, this call may be monitored…

March 19, 2019

Darla Jorgenson is the Accounting and Human Resource Manager at QCS.