Fix Your B2B Telemarketing Sales Program When Your Results are Down
So, your B2B Telemarketing Sales program is on the decline and is no longer producing the results that it once was. Why? There are obviously many variables and factors that a manager can dive into to begin to diagnose where the problem areas lie. I guarantee you; from the sales professionals on the phones to […]
Placing Outsourced Telemarketing Calls to Cell Phones
If you place outbound telemarketing calls to cellular phone numbers, be sure you understand the rules that apply. Outsourced Telemarketing was significantly impacted in July 2015 when the Federal Communications Commission released a Declaratory Ruling which expanded the definition of an automatic telephone dialing system (ATDS). In addition, the ruling provided additional clarification surrounding a […]
Top 5 Metrics for Inbound Telemarketing Services
So there I was coffee in hand ready to take on the day like every other day that week. As I walk into the office I am immediately struck (like a brick to the face) with the sounds of chaos and I suddenly realize, this is not going to be your ordinary day. The phones […]
Compensation Plans for Sales Agents
The world of outsourced telemarketing and B2B telemarketing has changed drastically over the last 15 years. The day to day world of a sales agent is different now as well, and is there any doubt that it has only gotten more difficult as time goes on? So, why do so many B2B telemarketing call centers […]
Why an At-Home Model Works for Outsourced Telemarketing
At Quality Contact Solutions we’ve found that complex business to business sales programs often get higher return on investment (ROI) in an At-Home model.
Outsourced Telemarketing: Telemanagement vs. Brokering
At Quality Contact Solutions, we call our primary solution, “telemanagement”. We differentiate ourselves from brokers by staying 100% involved from start to finish and on a daily basis with each outsourced telemarketing program. Typically, the role of the broker is to evaluate the client requirements and recommend one or more companies that could be a […]
Showing Appreciation Goes a Long Way in Outsourced Telemarketing
Some people think we’re crazy. Let’s face it, outsourced telemarketing can be a brutal business to be in. In fact, from our clients to our employees, the stress is often palpable, even on the best of days. Why is outsourced telemarketing so difficult? We think it’s because there are so many variables that are difficult […]
Quality Contact Solutions is a PCI Level 1 Call Center
Be assured that your credit card data is more secure from theft, breach, or general mishandling.
Ingredients for B2B Appointment Setting Success
In the world of B2B sales, the complex nature of appointment setting can be challenging. The sales presentation isn’t the biggest challenge. However, establishing an appointment with the proper decision maker is. Through the years, Quality Contact Solutions has refined the 5 common denominators that contribute to a successful B2B appointment setting program.
B2B Telemarketing Breaks the Phone Sales Stigma
We all have experienced that stigma at one point or another about telephone sales…you know what I’m talking about…the cheesy voice with the script, the person that doesn’t listen to you, the call that you listen to with no intent to purchase the product that is being presented to you for fear of being rude. […]