Why I Love My Team

by Nathan Teahon, Vice President I love my team. I suppose a lot of people say that, but how many really mean it? If they do mean it, do they understand why? That question of why is very important, particularly when an organization is growing. It takes a team to grow, and you can only […]

QCS Appoints Director of Marketing and Product Development

March 6, 2017 (Aurora, NE) Quality Contact Solutions, Inc. (QCS) a contact center specializing in B2B sales has appointed Rich Hamilton, CECP to Director of Marketing and Product Development. In his new role, Rich will be leading the marketing efforts for the company as well as overseeing new product development. “We’re thrilled to announce this […]

Outbound Marketing Glossary of Terms

outbound telemarketing glossary

Not knowing the industry the way that we do, we wanted to provide an Outbound Marketing Glossary of Terms so that anyone can learn to speak the speak!

Telemarketing Services Firm QCS Celebrates 10 Years

January 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client […]

How to Fix Your Outbound Marketing Program

By Nathan Teahon, Vice President So, you’re a Telemarketing Services manager overseeing an outbound marketing campaign. This campaign has proven successful in the past. Unfortunately, results are dropping. In the world of outsourced telemarketing, that just isn’t going to work. This needs to be fixed. However, you can’t fix anything until you diagnose what is […]