ATA CEO Phil Grudzinski congratulates Angela Morris for serving the industry
AURORA, NE – This year Quality Contact Solutions (QCS) is celebrating its 5 year anniversary as one of the Contact Center industry’s leading telemanagement solutions providers. Founded in 2007 by Angela Morris, with the mission to “make every contact count”, QCS has enjoyed explosive growth, expanding its core competencies to include a wide array of call center and telemarketing solutions, for clients desiring managed outsourcing as a business strategy. In addition QCS has become a supplier to the industry of multiple performance enhancing technologies, evolving from a one person business to a thriving international enterprise providing unparalleled call center program results.
Angela Morris, President and Founder of QCS and 25 year industry veteran, set the company in motion with an innovative approach to delivering performance for her clients. Her execution and vision have proved to be that successful formula. In late 2010, Dean Garfinkel joined the QCS team as partner and Chief Operations Officer, expanding the company’s technology offerings delivering new innovative solutions which enhance telemarketing performance. New solutions include QualityCallerID.com and the management of the American Teleservices Association’s online DNC Regulatory Guide which has been touted as the “industry bible” for teleservices regulatory guide compliance since 2003.
“We are proud to celebrate 5 years of growth and service to our clients,” said QCS President Angela Morris. “Our continued success is a direct result of our talented and dedicated staff. It’s been an incredible experience watching our company grow and I look forward to future successes.” Phil Grudzinski, CEO of the American Teleservices Association called Angela to congratulate her personally on the milestone. “QCS has been an advocate of the industry and has led by example. I congratulate the company and its employees on their success.”
QCS specializes in telemanagement, call center consulting, at-home call center solutions, an enhanced Caller ID solution which provides local phone numbers to call centers to use for Caller ID when dialing outbound telemarketing campaigns, and online regulatory guide solutions. QCS’s staff is comprised of highly experienced personnel with call center management backgrounds.
About Quality Contact Solutions:
Angela Morris currently serves as ATA Midwest chapter Board of Director and Marketing Chair. Dean Garfinkel currently serves the ATA as Treasurer and National Board of Director. Quality Contact Solutions, Inc. is a WMBE enterprise with federal status.
For more information about Quality Contact Solutions; please visit www.qualitycontactsolutions.com
Angela Morris, President
Quality Contact Solutions, Inc.
(402) 210-2692, Ext 201