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Pitfalls of Political Calling

By Angela Morris and Sara Komen May 2008 This year, 2008, is a major political year. Hundreds of call centers are making millions of phone calls for “get out the vote,” voter IDs, persuasion calls, recorded messages (robo calls), and polls and surveys of all kinds. As political calls and campaign budgets influx into the […]

Making Lead Generation Work

By: Nathan Teahon A good lead qualification program can be a great thing for an organization. More specifically, a good lead qualification program can be a sales person’s best friend. If done right, it can provide a lot of good leads for them to pursue, and almost as importantly, save them a lot of time […]

Top 5 Compliance Mistakes

by:  Angela Morris Staying on top of every facet of your telemarketing compliance program can be a daunting task. At Quality Contact Solutions, we recommend to our clients that they maintain a weekly compliance report that is submitted to senior management and the company’s compliance officer on a weekly basis. Without a real-time, hands-on compliance […]

B2B Telemarketing Motivational Ideas That Work

B2B Telemarketing Motivational Ideas That Work Visit Avcomm Solutions, Inc and read a great article about B2B Telemarketing Motivational Ideas That Work that was written by Quality Contact Solutions President, Angela Garfinkel.

QCS Conducts ATA-SRO Audit for Synergy Solutions

August 21, 2009 (Aurora, NE) QCS’ President, Angela Garfinkel announced that the firm has completed its first American Teleservices Association Self-Regulatory Organization (ATA-SRO) audit.

QCS Conducts ATA-SRO Audit for Marketlink

Call Monitoring

August 21, 2009 (Aurora, NE) QCS’ President, Angela Garfinkel announced that the firm has completed its first American Teleservices Association Self-Regulatory Organization (ATA-SRO) audit.