Top 10 Tips for Telemarketing Appointment Setting Success
Regardless of the industry, the keys to telemarketing appointment setting success remain the same.
Telemarketing Firm in Nebraska: Owner Operator Spotlight
QCS has the capacity and depth to conduct all types of call center programs.
B2B Telemarketing Services: What does an Operations Manager do?
Operations managers bring life to your ideas and then provide the heartbeat to achieve your goals!
Successful Outsource Telemarketing Begins With Teamwork
Clients love to hear the same voices, week after week, on their campaigns knowing that they get better with each day of calling.
Quality is Most Important in Membership Remarketing
Not many people can make phone calls for 8 hours a day, 5 days a week and stay happy and content.
Call Center Monitoring Checklist: Brief is Best
This article shows some of the reasons why you should develop a QA checklist that is short and concise for call center monitoring.
Successful training in membership renewals telemarketing
First and foremost, front line call center agents like to put a face with the name of the client
Telemarketing Services Management Explained
By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management? I get asked this question a lot. I’ll typically answer by saying that working in telemarketing management requires me to wear lots of hats. I’ll go on to say, As an Operations Manager in telemarketing services, we are the main contact between the client […]
Do This: Use Local Caller ID in Outbound Telemarketing
Any company that wants to increase their answer rates should use Local Caller ID phone numbers as part of their outbound telemarketing strategy and setup.
Association Membership Retention is Improved by Phone
The primary goal of every company that is offering a product or service is to sell as much of that product or service as you possibly can.