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Recent Blog Posts
QCS Announces Sponsorship at Upcoming PACE Orlando Convention
Quality Contact Solutions (QCS) is proud to sponsor the upcoming PACE
Effectively Leveraging Telemarketing Services to Qualify Leads
Generating qualified sales leads is challenging. One common method of generating sales leads is cold calling a purchased prospect list
In-house vs. Outsourced Telemarketing Services Cost Comparison
When considering the use of outsourced telemarketing, the often unstated question is “how does the quoted cost compare to my internal cost if I choose to build a team in-house?”.
Outsourced Telemarketing: Data Collection Best Practices
Capturing data during a telemarketing call seems pretty straight forward. The telemarketing agent simply types in what the customer says.
Telemarketing Vendor Selection: Finding a B2B Call Center
The things that are most important when finding a B2B call center.
Telemarketing Quality Assurance: Lessons Learned
Here are the top 5 things to consider when creating quality assurance processes for any telemarketing program, whether its B2B telemarketing or B2C telemarketing.
Fix Your B2B Telemarketing Sales Program When Your Results are Down
So, your B2B Telemarketing Sales program is on the decline and
Placing Outsourced Telemarketing Calls to Cell Phones
If you place outbound telemarketing calls to cellular phone numbers, be
B2B Telemarketing Course from the DMA
If you are looking for a quick way to brush up
Best Practices for Inbound Telemarketing Services
Learn the best practices for inbound telemarketing services to help grow your business.
Top 5 Metrics for Inbound Telemarketing Services
So there I was coffee in hand ready to take on
Compensation Plans for Sales Agents
The world of outsourced telemarketing and B2B telemarketing has changed drastically
Why an At-Home Model Works for Outsourced Telemarketing
At Quality Contact Solutions we’ve found that complex business to business sales programs often get higher return on investment (ROI) in an At-Home model.
Outsourced Telemarketing: Telemanagement vs. Brokering
At Quality Contact Solutions, we call our primary solution, “telemanagement”. We