Consulting and Outsourced Telemarketing QA

Our team of TCPA call center consulting experts can guide your organization through call center vendor selection, call center gap analysis, call center strategy development, call center technology evaluation and recommendation (including auto dialers, technology compliance issues, and CRM selection and integration in your call center).

With more than 20 years of call center consulting experience spanning internal call center operations, outsourced call center operations, B2B telemarketing organizations, and telemarketing vendor management, you can trust the team at Quality Contact Solutions to conduct an effective assessment of yours needs and to deliver actionable recommendations for your specific situation.

Whether you need that extra boost in performance or if you’re evaluating your existing Call Center Management infrastructure, you can rely on our call center consulting team to create a customized solution that will work in the real world.