How to Comply With Telemarketing Rules in 2021

The impact of telemarketing rules and changes for 2021
Monitoring Your Salespeoples’ Gatekeeper Skills

One of the most overlooked pieces of the equation can be successfully getting past the gatekeeper to a decision maker.
Compliance Checklist for Outbound Telemarketing

Use this checklist and avoid violating rules and regulations governing the outbound telemarketing industry.
5 parts of active listening in outbound telemarketing

The five fundamentals to apply active listening in outbound telemarketing.
Minimum Technology for Inbound Call Center Vendors

It is crucial for every inbound call center to have an excellent inbound dashboard.
Quality is Most Important in Membership Remarketing

Not many people can make phone calls for 8 hours a day, 5 days a week and stay happy and content.
Overcoming Challenges with Telemarketing Services in 2018

Here at Quality Contact Solutions we partner with clients everyday who are looking for ways to help them overcome their business challenges.
Successful Outbound Call Center Project Management

The one thing that should remain consistent from one project to the next is your utmost attention to detail.
Compensation Plans for Sales Agents
The world of outsourced telemarketing and B2B telemarketing has changed drastically over the last 15 years. The day to day world of a sales agent is different now as well, and is there any doubt that it has only gotten more difficult as time goes on? So, why do so many B2B telemarketing call centers […]
Why an At-Home Model Works for Outsourced Telemarketing

At Quality Contact Solutions we’ve found that complex business to business sales programs often get higher return on investment (ROI) in an At-Home model.