Top Call Center Outsourcing Expert: Kelli Barabasz
All QCS team members must have 3 qualities: Hungry, Humble and Smart.
Inbound telemarketing supervisor profile
The most challenging aspect of handling incoming calls is that you never know what the next call with require.
The Telemarketing Center “End Game”
If you want to assemble the perfect telemarketing center team, I’ll share with you my Avenger Method.
Top 10 Tips for Telemarketing Appointment Setting Success
Regardless of the industry, the keys to telemarketing appointment setting success remain the same.
Contact Solutions: Team Member Spotlight
Darla Jorgenson is the Accounting and Human Resource Manager at QCS.
B2B Telemarketing Services: What does an Operations Manager do?
Operations managers bring life to your ideas and then provide the heartbeat to achieve your goals!
Dean Garfinkel Receives PACE Distinguished Service Award
November 17, 2018 (Aurora, NE)
Dean Garfinkel, QCS’ Chief Operating Officer and Quality Voice & Data’s President was awarded the Distinguished Service Award.
PACE recognizes Dean Garfinkel at National Convention and Expo 2018
Dean Garfinkel recognized as Treasurer of the PACE Board of Directors.
How to be Positive in Outsourced Telemarketing Services
Most telemarketing programs average 1 sale every 4 to 5 hours. Some really great programs get 1 sale every 2-3 hours.
Organized in Outsourced Telemarketing Services
By Angela Garfinkel, President One of my hobbies is organizing. I get sheer joy from taking disorganized stuff and organizing it. I also love to read books about organizing. Many of you have probably read that bestseller, “The Life Changing Magic of Tidying Up”, by Marie Kondo. If you haven’t read it, please pick it […]