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QCS Appoints Director of Marketing and Product Development

March 6, 2017 (Aurora, NE) Quality Contact Solutions, Inc. (QCS) a contact center specializing in B2B sales has appointed Rich Hamilton, CECP to Director of Marketing and Product Development. In his new role, Rich will be leading the marketing efforts for the company as well as overseeing new product development. “We’re thrilled to announce this […]

Rev Up Your Outbound Marketing Dialing Strategies

Outbound Marketing

by A.J. Windle, Director of Operations Outbound Marketing is a performance driven channel and everyone is working to pull the right levers to maximize results. Think of it like a NASCAR race, just like there are hundreds of cars vying for the winning position there are hundreds of Outsourced Telemarketing firms looking to produce the […]

Outbound Marketing Glossary of Terms

outbound telemarketing glossary

Not knowing the industry the way that we do, we wanted to provide an Outbound Marketing Glossary of Terms so that anyone can learn to speak the speak!

Telemarketing Services Firm QCS Celebrates 10 Years

January 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client […]

Outsourced Telemarketing: Considerations for When to Use

by Angela Garfinkel, President and Founder of Quality Contact Solutions There are many considerations for determining whether your telemarketing services program would be best conducted internally in an in-house teleservices call center or with an outsourced telemarketing provider. There are many factors that should be considered as well as cost considerations for in-house vs outsourced.