TCPA Risks in Outsourced Telemarketing
By Angela Garfinkel, President, Quality Contact Solutions If you missed the PACE TCPA Washington Summit in Washington DC, September 27-29, you missed the opportunity to hear from the best legal minds in the call center and outsourced telemarketing industry. While the summit was focused on the fallout of the Federal Communications Commissions’ Telephone Consumer Protection […]
Woman Owned B2B Outsourced Telemarketing Firm
October 7, 2015 (Aurora, NE)
WBENC’s national standard of certification includes a third party in-depth review of the business and site inspection.
Is Your Organization Bulletproof?
Join Angela Garfinkel, President of Quality Contact Solutions this Thursday, April 2nd for the PACE Central Chapter Event in Omaha, NE. Learn from best-selling author Tim D. Keck, on how to create a team that consistently exceeds expectations using his Go Bulletproof framework. This is a great time to network with local professionals and connect […]
Quality Contact Solutions and Upcoming Conferences
Quality Contact Solutions | AA-ISP Inside Sales Leadership Summit Come and join Quality Contact Solutions at the world’s largest gathering of Inside Sales Leaders! The 7th Annual AA-ISP Inside Sales Leadership Summit on April 21st and 22nd will be held at the Hyatt Regency O’Hare. The Quality Contact Solutions team is sponsoring, exhibiting and speaking […]
Quality Contact Solutions Achieves Level 1 PCI DSS Compliance
June 18, 2013 (Aurora, NE & Atlanta, GA)
QCS announced today that its operation is certified as Level 1 PCI DSS compliant.
Angela Garfinkel Receives PACE Fulcrum Award
PACE CEO Phil Grudzinski recognized Angela Garfinkel for customer engagement leadership AURORA, NE – (May 9, 2012) – The Professional Association for Customer Engagement (PACE) CEO Phil Grudzinski awarded Angela Garfinkel with the prestigious Fulcrum Award during its annual convention in Hollywood, Florida last week. As an introduction to the award, Mr. Grudzinski noted that […]
Quality Contact Solutions recognized by First Lady Michelle Obama
Quality Contact Solutions Joining Forces  First Lady Michelle Obama spoke out in Washington in April 2012 about the progress of the Joining Forces campaign – an initiative set out to help support military families and veterans across the U.S. She recognized several organizations that have played a vital role in the progress of Joining […]
Dean Garfinkel Named Treasurer of ATA
Aurora, Nebraska – Quality Contact Solutions’ Chief Operating Officer, Dean Garfinkel has been selected to serve as Treasurer of the American Teleservices Association (ATA). In his new capacity as an Officer and Treasurer of the association Dean will continue to serve the membership promoting the channel. As an eight year veteran of the National Board […]
Angela Morris Receives ATA CEP Designation
Aurora, Nebraska – Quality Contact Solutions announced that Angela Morris, President of Quality Contact Solutions (“QCS”), has been awarded the designation of Customer Engagement Professional from the American Teleservices Association (“ATA”). The Customer Engagement Professional designation is the culmination of Ms. Morris’ active involvement in the ATA at both the national and chapter levels. Ms. […]
QCS Conducts ATA-SRO Audit for Synergy Solutions
August 21, 2009 (Aurora, NE) QCS’ President, Angela Garfinkel announced that the firm has completed its first American Teleservices Association Self-Regulatory Organization (ATA-SRO) audit.