Director of Enhanced Telecom Services is Appointed
Quality Contact Solutions, Inc. is pleased to announce the appointment of veteran employee Kelsey Olsen to the position of Director of Enhanced Telecom Services. Kelsey will be responsible for the company’s telecom service offerings under the Quality Voice & Data brand as well as the company’s telecom infrastructure.
Quality Contact Solutions Achieves Level 1 PCI DSS Compliance
June 18, 2013 (Aurora, NE & Atlanta, GA)
QCS announced today that its operation is certified as Level 1 PCI DSS compliant.
Angela Garfinkel Receives PACE Fulcrum Award
PACE CEO Phil Grudzinski recognized Angela Garfinkel for customer engagement leadership AURORA, NE – (May 9, 2012) – The Professional Association for Customer Engagement (PACE) CEO Phil Grudzinski awarded Angela Garfinkel with the prestigious Fulcrum Award during its annual convention in Hollywood, Florida last week. As an introduction to the award, Mr. Grudzinski noted that […]
Quality Contact Solutions recognized by First Lady Michelle Obama
Quality Contact Solutions Joining Forces  First Lady Michelle Obama spoke out in Washington in April 2012 about the progress of the Joining Forces campaign – an initiative set out to help support military families and veterans across the U.S. She recognized several organizations that have played a vital role in the progress of Joining […]
QCS Celebrates 5 Year Anniversary
February 14, 2012 (Aurora, NE)
This year QCS is celebrating its 5 year anniversary as one of the Contact Center industry’s leading telemanagement solutions provider.
Dean Garfinkel Joins Quality Contact Solutions
January 5, 2011 (Aurora, NE)
Angela Garfinkel, President of QCS, is pleased to welcome Dean Garfinkel as her new company partner.
Angela Morris Receives ATA CEP Designation
Aurora, Nebraska – Quality Contact Solutions announced that Angela Morris, President of Quality Contact Solutions (“QCS”), has been awarded the designation of Customer Engagement Professional from the American Teleservices Association (“ATA”). The Customer Engagement Professional designation is the culmination of Ms. Morris’ active involvement in the ATA at both the national and chapter levels. Ms. […]