By AJ Windle, Senior Operations Manager Outbound Marketing Vendor Selection for
By Nathan Teahon, VP of Operations If you have read any
By Angela Garfinkel, President and Founder In the 80’s and 90’s,
Here’s a fact: Just as people have a unique set of strengths and weaknesses, outbound marketing call center operations also have distinct strengths and weaknesses.
By Heather Dubas, Operations Manager Imagine that sinking feeling you get
Wins and losses. In a world driven by sales, they’re how we are measured.
Is your company’s quality call monitoring all about the Quality Assurance
An important part of telemarketing services is being compliant with all
By Angela Garfinkel, President When I was a student at the
By Angela Garfinkel, President, Quality Contact Solutions The 2016 Professional Association
Any good Telemarketing Services agency needs and wants agents that are professional and experts at the product they are selling.
By Nathan Teahon, V.P. of Operations Telemarketing services programs can be
Return on Investment (ROI) is one of the primary metrics that sales organizations use to measure the real performance on a telemarketing services program.
By Nathan Teahon, V.P. of Operations I have been in call
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