What is a Key Advantage? By definition, it is a core competitive advantage.
Understanding your company’s key advantages allows you to focus on your strengths. If telemarketing is not a strength, that’s where QCS comes in. By choosing to partner with QCS for your B2B telemarketing programs, you will benefit from outsourcing to a partner with these Key Advantages:
QCS Key #1: Exceptional “Proof of Concept” and Testing Resources
QCS has an internal outbound business to business call center which consists of 75 full-time dedicated employees. These employees work on a combination established client programs and new opportunities that are in the “proof of concept” or “testing” phase.
QCS Key #2: Project Management Services
QCS provides proactive oversight for your telemarketing campaigns. QCS works closely with the call centers’ staff on a daily basis to achieve the best results, and then communicates back to you. Our clients appreciate being informed without having to be overly involved.
QCS Key #3: Exceptional Knowledge and Insight
Our management team has over 75 years of combined telemarketing experience. QCS can offer ideas and strategies to obtain maximum results from your telemarketing campaign. Having experience from both the vendor and client side, QCS is in a unique position to work with each client to achieve optimal campaign performance.
QCS Key #4: Greater Value
QCS is in a position to negotiate “wholesale” rates with telemarketing vendors when a program requires added call center resources. For about what you would pay going directly to the call center, you get the added value of the QCS team’s experience and expertise managing your campaign for you, giving you better performance with less of your time invested.
QCS Key #5: Greater Capacity
Because we work with multiple call centers, QCS has the capacity to fulfill all your telemarketing needs. We will place your campaign with the call center best suited to perform your campaign.
QCS Key #6: One Call Service
QCS is a one-call destination. There is no need to call several vendors to check their capacity, determine their performance capabilities, and negotiate pricing for each campaign. This is a service provided by QCS.
QCS Key #7: Solid Reputation
QCS’ reputation is one of uncompromising integrity, superior performance, and friendly professionalism. Our clients have learned they can trust QCS to speak plainly and truthfully about every aspect of a campaign. Our approach has always been that of a consultant and advocate for our clients.