Minimum Technology for Inbound Call Center Vendors
It is crucial for every inbound call center to have an excellent inbound dashboard.
Why Outsourced Telemarketing With Owner-Operators Is Best
One of the longest conversations I have with people outside of our organization is how our business model works.
The 7 Habits of Highly Effective Telemarketing Services Managers
The 7 Habits of Highly Effective People summary.
Best Compensation Models for the Outsourced Call Center
When utilizing outsourced call centers, there are many variables to consider when entrusting someone with your telemarketing campaign.
Results are Best with Telemarketing Services Experience
By Nathan Teahon, Vice President We are all only as good as our team. At Quality Contact Solutions, we are extremely lucky to have the best team in the world. One component of our team is the Operations team. In a nutshell, the operations team is responsible for outsourced telemarketing services management.
Great Results with Good Telemarketing Services Leadership
By Nathan Teahon, Vice President What does it take to be a good leader in telemarketing services? It’s an interesting question and it probably isn’t dramatically different than what makes a good leader in any industry. However, there are some quirks about managing telemarketing services, particularly outbound telemarketing, that does make it different. Here are five […]
How to Find an Inbound Telemarketing Services Call Center
Finding the right Inbound Telemarketing Services call center is something that can be a little bit tricky.
Why I Love My Team
by Nathan Teahon, Vice President I love my team. I suppose a lot of people say that, but how many really mean it? If they do mean it, do they understand why? That question of why is very important, particularly when an organization is growing. It takes a team to grow, and you can only […]
Outbound Marketing Programs Perform Better in the U.S.
Throughout the years, the debate on offshoring telemarketing services has always flamed hot.
Outbound Marketing Managed Outsource Provider
Here are the top five roles of a managed outsource provider.