By A.J. Windle, Director of Client Engagement
At Quality Contact Solutions, we believe our company exists because sales drive the world. Consumers demand great products/services, and businesses worldwide work tirelessly to fill that demand every day. Quality Contact Solutions is no different, and proud to be part of the sales world that keeps our economy running. Our focus centers around offering telemarketing services that help increase sales and support customers all across the U.S.
Our telemarketing services include:
Event/Brand Awareness: Offering products and services is great; however, it doesn’t do you any good to have a fantastic product if no one knows about it. This is where telemarketing services can help increase your sales.
Having a major event and need your target audience to know about it? Try an event awareness campaign. Conferences, Seminars, Sales Events, and Webinars are great ways to demonstrate your products and services through education. QCS has helped many organizations get potential customers in the know and in your door.
Lead Qualification: To increase your sales, you need to talk to qualified leads looking for a product like yours and are ready to have a conversation about buying. The problem is, how do you find them? There is no secret list. It takes hard work and a lot of phone calls, but once you have a list of qualified prospects, your chances of closing increase significantly. This is where telemarketing services like lead qualification comes in. By using Telemarketing, you can have a team of highly skilled agents make a high volume of calls to a targeted list, ask qualifying questions and find you the prospects with the highest propensity to buy.
Appointment Setting: So, you have a qualified list, now what? Now, you need to get them on the phone with your best sales executives and show them why your company is the right company to work with. Easier said than done. Often it takes several calls even to reach the right decision-maker, and that is often precious time your sales team doesn’t have.
Appointment setting programs are a great way to keep your sales team pipeline full. We make the calls, we collect essential information for the sales call, and we set up a time that works for your prospects.
Cross-sells & Upsells: Do you have a group of accounts that your team cannot make contact with consistently? If you do, you could be missing out on an excellent opportunity to increase sales quickly. QCS offers to upsell and cross-sell telemarketing service programs designed to engage your customers and grow the value of their account.
We call customers who your internal sales team doesn’t have the capacity to reach and build their account over time. Because your current customer already knows your company, working with them to find new solutions and commit to purchasing is much more likely than a prospect.
Prospecting: It takes a special kind of person to pick up the phone over 150 times a day in an attempt to find the right new customer, uncover the right need and present the right solution to grow business. Not only can it be tedious, but it also requires a tough individual who can take many “Nos” before they get a “Yes” and be 100% prepared to move on to the next call as if nothing happened.
Prospecting with telemarketing services is a great way to grow your customer base. Our agents have the technology to make a tremendous number of calls throughout the day and the experience to find the right person, uncover the need and pitch the right product.
The focus on your organization’s continual growth through telemarketing services will keep your internal sales team’s morale high. They will love the opportunity to focus more time and attention on their larger accounts while being more selective on the prospects that they spend their time cultivating.
According to Gartner, 49% of sales leaders believe accelerating early pipeline and lead generation and management efforts are most critical to the success of their organization in the next 6 months. Now is the time to move forward with different strategies to enable your team’s success.
At Quality Contact Solutions, we exist because the word is driven by sales, and we are a sales organization. If you’re looking to increase your sales this year and would like to understand how QCS can help, give me a call—1-800-963-2889. Or email me at aj.windle@qualitycontactsolutions.com. We’d love to help!
A.J. Windle is the Director of Client Engagement at Quality Contact Solutions. A.J. is responsible for ensuring innovation and key initiatives are accomplished for each QCS client on an ongoing basis. A.J.’s deep background in call center management, including training, operations management, and his recent role as Director of Operations for QCS, is skillfully leveraged to produce better results for each client’s outsourced call center budget dollar. A.J. is a hands-on leader and he loves to win! A.J can be reached at aj.windle@qualitycontactsolutions.com or 516-656-5106.
