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Recent Blog Posts
5 Best Practices For Selecting An Outbound Marketing Vendor
By AJ Windle, Senior Operations Manager Outbound Marketing Vendor Selection for
Call for Telemarketing Vendors: QCS Opens Vendor RFI Opportunity
By Nathan Teahon, VP of Operations If you have read any
Inbound Calls Improve Outbound Marketing Program Results
By Angela Garfinkel, President and Founder In the 80’s and 90’s,
List Segmentation for Outbound Marketing
Here’s a fact: Just as people have a unique set of strengths and weaknesses, outbound marketing call center operations also have distinct strengths and weaknesses.
Outbound Marketing Wireless Success Story
By Heather Dubas, Operations Manager Imagine that sinking feeling you get
Outbound Marketing from Good to Great: A B2B Case Study
Wins and losses. In a world driven by sales, they’re how we are measured.
Outbound Marketing Quality Monitoring Tools
Is your company’s quality call monitoring all about the Quality Assurance
Maintaining Compliance with your Telemarketing Services
An important part of telemarketing services is being compliant with all
The QCS Story: How We Redefined Telemarketing Services
By Angela Garfinkel, President When I was a student at the
PACE Convention Recap
By Angela Garfinkel, President, Quality Contact Solutions The 2016 Professional Association
The Secret to Retaining Your Best Telemarketing Services Sales Reps
Any good Telemarketing Services agency needs and wants agents that are professional and experts at the product they are selling.
Telemarketing Services Defined
By Nathan Teahon, V.P. of Operations Telemarketing services programs can be
Telemarketing Services: How to Measure ROI
Return on Investment (ROI) is one of the primary metrics that sales organizations use to measure the real performance on a telemarketing services program.
B2B Telemarketing Incentives
By Nathan Teahon, V.P. of Operations I have been in call