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Recent Blog Posts
Organized in Outsourced Telemarketing Services
By Angela Garfinkel, President One of my hobbies is organizing. I
Current Trends In Contact Center Design
Angela Garfinkel, President of Quality Contact Solutions was recently interviewed by Oren Smilansky about contact center design.
Achieve B2B Telemarketing Goals With An Experienced Team
By A.J. Windle, Director of Operations The most important part of
Coaching for Improved Outbound Telemarketing Performance
By Marcia Jenkins, Senior Operations Manager Is your coaching effective? If
Create the Perfect Inbound Telemarketing Services Report
If you’re like most companies, you’re spending significant money to get the phone to ring. Don’t waste that money by mis-managing the inbound team.
Results are Best with Telemarketing Services Experience
By Nathan Teahon, Vice President We are all only as good
Telemarketing Services and Non-ATDS Dialing Best Practice
QCS developed a compliant non-ATDS solution two years ago and we continue to use that same solution today.
Telemarketing Services Management Explained
By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management?
Why I love Telemarketing Services
The ever-changing world of telemarketing is exciting!
Great Results with Good Telemarketing Services Leadership
By Nathan Teahon, Vice President What does it take to be a
How to Create the Perfect Outbound Telemarketing Report
It is imperative that reports are created with a good understanding of what will be required to ensure a successful program.
How to Find an Inbound Telemarketing Services Call Center
Finding the right Inbound Telemarketing Services call center is something that can be a little bit tricky.
Do This: Use Local Caller ID in Outbound Telemarketing
Any company that wants to increase their answer rates should use Local Caller ID phone numbers as part of their outbound telemarketing strategy and setup.
Why Use Texting in Your Telemarketing Services Campaign
First came email, followed by chat, social media and more recently, video calls. So what is missing with this strategy? Texting.