An open letter to QCS Employees during the COVID-19 crisis
In this time of uncertainty, we need to control what we can control.
What B2B Appointment Setting and Comedy Have In Common
One of the first rules of comedy is to know your audience…and it’s the same in B2B Appointment Setting.
How Much Does It Cost To Hire A Call Center?
What is the cost of hiring a call center? I just can’t give a cut and dry response to this frequently asked question as there is just not a simple answer. Why is that?
Why You’re Not Just Doing B2B Appointment Setting
Have you ever changed a tire? Well, I’d argue that the B2B appointment setting is pretty similar, at least in the process.
Staff Utilization: Finding the Right Balance
Let’s talk about what staff utilization means and why it’s an important KPI.
How to use outbound telemarketing to support your inside sales team
The essential component that will make or break new customer acquisitions.
10 ways to use an outbound telemarketing partner
Here are 10 ways our customers have used the outbound telemarketing services of Quality Contact Solutions.
Advantages of a U.S. Based Telemarketing Call Center
Choosing a telemarketing call center located in the United States has several clear advantages.
Top 6 Reasons to use technical support call center outsourcing
It’s not uncommon for organizations to look towards outsourcing to support business demands that it cannot handle.
Outbound Telemarketing Script Tips
Outbound telemarketing can be a powerful marketing tool if you know how to approach the customers.