QCS Now Qualified for Government Call Center Contracts
April 29, 2017 (Aurora, NE)
QCS registered as a Federal Contractor, both as a certified woman owned and as a small business enterprise.
Telemarketing Services Management Explained
By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management? I get asked this question a lot. I’ll typically answer by saying that working in telemarketing management requires me to wear lots of hats. I’ll go on to say, As an Operations Manager in telemarketing services, we are the main contact between the client […]
Why I love Telemarketing Services
The ever-changing world of telemarketing is exciting!
Great Results with Good Telemarketing Services Leadership
By Nathan Teahon, Vice President What does it take to be a good leader in telemarketing services? It’s an interesting question and it probably isn’t dramatically different than what makes a good leader in any industry. However, there are some quirks about managing telemarketing services, particularly outbound telemarketing, that does make it different. Here are five […]
How to Create the Perfect Outbound Telemarketing Report
It is imperative that reports are created with a good understanding of what will be required to ensure a successful program.
How to Find an Inbound Telemarketing Services Call Center
Finding the right Inbound Telemarketing Services call center is something that can be a little bit tricky.
Do This: Use Local Caller ID in Outbound Telemarketing
Any company that wants to increase their answer rates should use Local Caller ID phone numbers as part of their outbound telemarketing strategy and setup.
How to Have Fun in Inbound and Outbound Telemarketing
Making calls for eight hours a day, speaking to hundreds of potential customers each week, can seem daunting.
Association Membership Retention: A QCS Success Story
ABC Membership partnered with QCS to conduct a membership renewal telemarketing campaign, and the success is evidenced by the numbers.
5 Keys for Selecting a Telemarketing Services Vendor
Here are the five key categories to evaluate when hiring a call center partner.