Coaching for Improved Outbound Telemarketing Performance
By Marcia Jenkins, Senior Operations Manager Is your coaching effective? If yes, the next time you listen to your outbound telemarketing sales rep, you will hear the changes in their calls. If not, you will have to coach on that issue again. If you find yourself conducting repeated coaching with the same reps with the […]
How to Create the Perfect Outbound Telemarketing Report
It is imperative that reports are created with a good understanding of what will be required to ensure a successful program.
Association Membership Retention: A QCS Success Story
ABC Membership partnered with QCS to conduct a membership renewal telemarketing campaign, and the success is evidenced by the numbers.
5 Keys for Selecting a Telemarketing Services Vendor
Here are the five key categories to evaluate when hiring a call center partner.
Successful B2B Telemarketing Services Starts With Training
I believe there are 3 primary components to developing a strong B2B telemarketing training program. They are script training, systems training and product knowledge training.
5 Client Lessons Learned in Telemarketing Services
Have you ever held back an idea because you thought it was just so far out there that no one will ever go for it?
QCS Appoints Director of Marketing and Product Development
March 6, 2017 (Aurora, NE) Quality Contact Solutions, Inc. (QCS) a contact center specializing in B2B sales has appointed Rich Hamilton, CECP to Director of Marketing and Product Development. In his new role, Rich will be leading the marketing efforts for the company as well as overseeing new product development. “We’re thrilled to announce this […]
Outbound Telemarketing is Critical For Today’s Marketers
by Ryan Apodac, Operations Manager and Training Leader Some people say that outbound telemarketing is dead. I say that they couldn’t be more wrong. However, I understand where they are coming from. Let’s face it; today’s society is driven by technology. With so many advances in technology every day, things come and go more rapidly […]
Rev Up Your Outbound Marketing Dialing Strategies
by A.J. Windle, Director of Operations Outbound Marketing is a performance driven channel and everyone is working to pull the right levers to maximize results. Think of it like a NASCAR race, just like there are hundreds of cars vying for the winning position there are hundreds of Outsourced Telemarketing firms looking to produce the […]
Outbound Marketing Managed Outsource Provider
Here are the top five roles of a managed outsource provider.