Achieve B2B Telemarketing Goals With An Experienced Team
By A.J. Windle, Director of Operations The most important part of building a home that you know will last forever is making sure that you have built that home on a strong foundation. The foundation is what holds your house up, it’s what makes your home steady and strong. Our foundation here at Quality Contact […]
Telemarketing Services Management Explained
By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management? I get asked this question a lot. I’ll typically answer by saying that working in telemarketing management requires me to wear lots of hats. I’ll go on to say, As an Operations Manager in telemarketing services, we are the main contact between the client […]
Great Results with Good Telemarketing Services Leadership
By Nathan Teahon, Vice President What does it take to be a good leader in telemarketing services? It’s an interesting question and it probably isn’t dramatically different than what makes a good leader in any industry. However, there are some quirks about managing telemarketing services, particularly outbound telemarketing, that does make it different. Here are five […]
Why I Love My Team
by Nathan Teahon, Vice President I love my team. I suppose a lot of people say that, but how many really mean it? If they do mean it, do they understand why? That question of why is very important, particularly when an organization is growing. It takes a team to grow, and you can only […]
The Employee Engagement Factor with Telemarketing Services
According to recently published studies from the Gallup Organization, only 3 out of 10 employees are engaged in their work.
Outbound Marketing Firm Recognized for Leadership and Innovation
April 7, 2017 (Aurora, NE)
The Quality Contact Solutions and Quality Voice & Data teams were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and expo in Tampa, FL April 2-5, 2017.
Outbound Marketing Leader Attending PACE Convention
Quality Contact Solutions and Quality Voice & Data will be represented at the Professional Association for Customer Engagement (PACE) annual convention in Tampa, FL this upcoming week, April 2-5, 2017. We are excited to see old industry friends and business partners. We are equally excited to meet the many new people that are registered for […]
QCS Appoints Director of Marketing and Product Development
March 6, 2017 (Aurora, NE) Quality Contact Solutions, Inc. (QCS) a contact center specializing in B2B sales has appointed Rich Hamilton, CECP to Director of Marketing and Product Development. In his new role, Rich will be leading the marketing efforts for the company as well as overseeing new product development. “We’re thrilled to announce this […]
Telemarketing Services Firm QCS Celebrates 10 Years
January 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client […]
Telemarketing Services Clients: Winning Every Day!
By A.J. Windle, Sr. Operations Manager for Quality Contact Solutions Over the years I have had the opportunity to work with a variety of outsourced telemarketing clients. These experiences have allowed me to work with an unprecedented mix of personalities and that experience is worth more than its weight in gold. Working with different people, personalities […]