Business to business telemarketing requires mojo

Having “mojo” is important when it comes to business to business telemarketing success.
B2B Telemarketing Services Spotlight: Marcia Jenkins

Marcia manages our QCS At-Home team and is an absolute sales management machine.
Telemarketing Appointment Setting Best Practices-Part 1

Telemarketing appointment setting is a cost-effective way to use less expensive people resources to set appointments for your salespeople.
Best Telemarketing Companies Focus on Their Niche

The best telemarketing companies understand the niche they serve and deliver it.
Successful training in membership renewals telemarketing

First and foremost, front line call center agents like to put a face with the name of the client
Contact Management Services Expert Featured on Business Radio

In the episode featuring Angela Garfinkel, Christian and Angela discussed how call centers are evolving and how live agents are critical to business success in 2018.
Overcoming Challenges with Telemarketing Services in 2018

Here at Quality Contact Solutions we partner with clients everyday who are looking for ways to help them overcome their business challenges.
QCS Named Top Outbound Service Provider by Clutch

Quality Contact Solutions (QCS) was recognized as a leading outbound services provider.
How to be Positive in Outsourced Telemarketing Services

Most telemarketing programs average 1 sale every 4 to 5 hours. Some really great programs get 1 sale every 2-3 hours.
Coaching for Improved Outbound Telemarketing Performance
By Marcia Jenkins, Senior Operations Manager Is your coaching effective? If yes, the next time you listen to your outbound telemarketing sales rep, you will hear the changes in their calls. If not, you will have to coach on that issue again. If you find yourself conducting repeated coaching with the same reps with the […]