B2B appointment setting: The tightrope balancing act
Setting high quality appointments in B2B appointment setting is like walking a tight rope.
Telemarketing Appointment Setting Best Practices-Part 2
There is no doubt that having a message delivered with a friendly, open phone voice helps ensure that your telemarketing appointment setting program is successful.
Telemarketing Appointment Setting Best Practices-Part 1
Telemarketing appointment setting is a cost-effective way to use less expensive people resources to set appointments for your salespeople.
Telemarketing company tip: add email to contact strategy
Depending on the industry and the type of product or service, it can take 7 to 20 touches before a prospect will buy from your company.
3 Reasons to Use the Text Channel in the Call Center
Why to text-enable your company’s main business number, your customer service phone number, and your customer service and sales team’s DIDs.
Best Compensation Models for the Outsourced Call Center
When utilizing outsourced call centers, there are many variables to consider when entrusting someone with your telemarketing campaign.
Overcoming Challenges with Telemarketing Services in 2018
Here at Quality Contact Solutions we partner with clients everyday who are looking for ways to help them overcome their business challenges.
QCS Named Top Outbound Service Provider by Clutch
Quality Contact Solutions (QCS) was recognized as a leading outbound services provider.
Coaching for Improved Outbound Telemarketing Performance
By Marcia Jenkins, Senior Operations Manager Is your coaching effective? If yes, the next time you listen to your outbound telemarketing sales rep, you will hear the changes in their calls. If not, you will have to coach on that issue again. If you find yourself conducting repeated coaching with the same reps with the […]
How to Have Fun in Inbound and Outbound Telemarketing
Making calls for eight hours a day, speaking to hundreds of potential customers each week, can seem daunting.
