Organized in Outsourced Telemarketing Services
By Angela Garfinkel, President One of my hobbies is organizing. I
By Angela Garfinkel, President One of my hobbies is organizing. I
Angela Garfinkel, President of Quality Contact Solutions was recently interviewed by Oren Smilansky about contact center design.
By A.J. Windle, Director of Operations The most important part of
By Marcia Jenkins, Senior Operations Manager Is your coaching effective? If
If you’re like most companies, you’re spending significant money to get the phone to ring. Don’t waste that money by mis-managing the inbound team.
By Nathan Teahon, Vice President We are all only as good
QCS developed a compliant non-ATDS solution two years ago and we continue to use that same solution today.
By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management?
The ever-changing world of telemarketing is exciting!
By Nathan Teahon, Vice President What does it take to be a
It is imperative that reports are created with a good understanding of what will be required to ensure a successful program.
Finding the right Inbound Telemarketing Services call center is something that can be a little bit tricky.
Any company that wants to increase their answer rates should use Local Caller ID phone numbers as part of their outbound telemarketing strategy and setup.
First came email, followed by chat, social media and more recently, video calls. So what is missing with this strategy? Texting.
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