There are three primary attributes that a successful Contact Solutions Supervisor embodies on a daily basis.
How to use an organization to help sell your products or services directly to the customer by telephone.
If you want to assemble the perfect telemarketing center team, I’ll share with you my Avenger Method.
Regardless of the industry, the keys to telemarketing appointment setting success remain the same.
To give yourself every advantage, you need a concise, precise, and persuasive script that pulls at people’s heartstrings.
The five fundamentals to apply active listening in outbound telemarketing.
Often times the post show follow up is not well thought out or isn’t executed in the best way.
You’ve acquired a list of prospects to call, and you know what you want the outcome of those calls to be. Now you need a script…
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Darla Jorgenson is the Accounting and Human Resource Manager at QCS.
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