Telemarketing Services Clients: Winning Every Day!
By A.J. Windle, Sr. Operations Manager for Quality Contact Solutions Over the years I have had the opportunity to work with a variety of outsourced telemarketing clients. These experiences have allowed me to work with an unprecedented mix of personalities and that experience is worth more than its weight in gold. Working with different people, personalities […]
Top 5 KPI’s to watch with Inbound Telemarketing Services
Managing Inbound Telemarketing Services can be extremely fun and extremely difficult at the same time. Sure the concept is easy, just answer calls and service the customer.
Telemarketing Services for Associations is Worthwhile Work
One of the core values at Quality Contact Solutions is making sure that we are conducting worthwhile work.
How to Get Quality Appointments Using Telemarketing Services
By AJ Windle, Senior Operations Manager What would you say if I told you “You can have endless appointments at your disposal”? What would you do if I told you “You will get so many appointments, you will need to consider hiring more staff”? Would you read my article if I said “all the answers […]
5 Best Practices For Selecting An Outbound Marketing Vendor
By AJ Windle, Senior Operations Manager Outbound Marketing Vendor Selection for B2B telemarketing can be difficult. Where do I start? Which center is the best? How will I ensure I am getting the best results? While there is no perfect formula, let’s take a look at some of these best practices to help point you […]
Outbound Marketing from Good to Great: A B2B Case Study
Wins and losses. In a world driven by sales, they’re how we are measured.