Outbound Marketing Glossary of Terms
Not knowing the industry the way that we do, we wanted to provide an Outbound Marketing Glossary of Terms so that anyone can learn to speak the speak!
Maximize your Membership renewals with Outbound Marketing
Through my experiences I have identified 5 best practices to consider when setting up a new telemarketing services campaigns for membership renewals.
Telemarketing Services Firm QCS Celebrates 10 Years
January 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client […]
Your Most Important KPIs for your Outbound Campaign
One of the best things about outbound telemarketing is that everything can be measured.
You Should Choose QCS As Your Outsourced Telemarketing Vendor
QCS = Value. Quality. Urgency. Service. Achieving Goals. Being positive. Conducting worthwhile work. Easy to work with.
Outsourced Telemarketing: Considerations for When to Use
by Angela Garfinkel, President and Founder of Quality Contact Solutions There are many considerations for determining whether your telemarketing services program would be best conducted internally in an in-house teleservices call center or with an outsourced telemarketing provider. There are many factors that should be considered as well as cost considerations for in-house vs outsourced.
Telemarketing Still in the FCC and FTC Crosshairs: PACE Recap
By Angela Garfinkel, President and Founder of Quality Contact Solutions The 2016 PACE TCPA Summit was business as usual for most of the 300+ attendees. Special guest speakers included Mark Stone from the Federal Communications Commission, Lois Greisman from the Federal Trade Commission and Tucker Carlson, Fox News Co-Host. In addition, a host of legal […]
Best Use of Email in Outbound Telemarketing Programs
Whether or not the telemarketing campaign is successful, you’re looking to add in email.
Helpful Motivators for Virtual Telemarketing Services
When managed correctly, a virtual call center offers significant advantages over brick and mortar outsourced telemarketing organizations.
5 Reasons Telemarketing Services Are Best in the U.S.
By Nathan Teahon, Vice President of Operations Most trends tend to go in ebbs and flows. I’ve been in the Telemarketing Services industry for more than 15 years, and I have observed that offshoring has morphed from a dirty term to being the trendiest thing everyone was doing, and back again. You know what? Offshoring […]