Maximize Results With B2B Outbound Marketing
by Ryan Apodac, Operations Manager & Training Leader “What’s the Secret Sauce?” is a common question that is asked when I start working with a new client. The answer is: There is no simple answer to that question. Of course there are a multitude of variables to evaluate in B2B marketing campaigns to maximize performance, […]
Outbound Marketing Glossary of Terms
Not knowing the industry the way that we do, we wanted to provide an Outbound Marketing Glossary of Terms so that anyone can learn to speak the speak!
Maximize your Membership renewals with Outbound Marketing
Through my experiences I have identified 5 best practices to consider when setting up a new telemarketing services campaigns for membership renewals.
Telemarketing Services Firm QCS Celebrates 10 Years
January 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client […]
Your Most Important KPIs for your Outbound Campaign
One of the best things about outbound telemarketing is that everything can be measured.
Telemarketing Still in the FCC and FTC Crosshairs: PACE Recap
By Angela Garfinkel, President and Founder of Quality Contact Solutions The 2016 PACE TCPA Summit was business as usual for most of the 300+ attendees. Special guest speakers included Mark Stone from the Federal Communications Commission, Lois Greisman from the Federal Trade Commission and Tucker Carlson, Fox News Co-Host. In addition, a host of legal […]
Best Use of Email in Outbound Telemarketing Programs
Whether or not the telemarketing campaign is successful, you’re looking to add in email.
Helpful Motivators for Virtual Telemarketing Services
When managed correctly, a virtual call center offers significant advantages over brick and mortar outsourced telemarketing organizations.
5 Reasons Telemarketing Services Are Best in the U.S.
By Nathan Teahon, Vice President of Operations Most trends tend to go in ebbs and flows. I’ve been in the Telemarketing Services industry for more than 15 years, and I have observed that offshoring has morphed from a dirty term to being the trendiest thing everyone was doing, and back again. You know what? Offshoring […]
How to Get Quality Appointments Using Telemarketing Services
By AJ Windle, Senior Operations Manager What would you say if I told you “You can have endless appointments at your disposal”? What would you do if I told you “You will get so many appointments, you will need to consider hiring more staff”? Would you read my article if I said “all the answers […]