Call Center Outsourcing: From Good to Great
When considering call center outsourcing, the company is key.
Outbound Telemarketing Script Tips
Outbound telemarketing can be a powerful marketing tool if you know how to approach the customers.
Attributes of a Successful Contact Solutions Supervisor
There are three primary attributes that a successful Contact Solutions Supervisor embodies on a daily basis.
How to use outsourced telesales for increased market share
How to use an organization to help sell your products or services directly to the customer by telephone.
The Telemarketing Center “End Game”
If you want to assemble the perfect telemarketing center team, I’ll share with you my Avenger Method.
Top 10 Tips for Telemarketing Appointment Setting Success
Regardless of the industry, the keys to telemarketing appointment setting success remain the same.
Why Telesales outsourcing is no “Clowning” around
The first thing you need to realize when working telesales outsourcing for this type of campaign is that your target list of party suppliers is very finite.
Psychology of the perfect outbound telemarketing script
To give yourself every advantage, you need a concise, precise, and persuasive script that pulls at people’s heartstrings.
5 parts of active listening in outbound telemarketing
The five fundamentals to apply active listening in outbound telemarketing.
Engaging Remote Sales Agents in Outsourced Call Centers
The workforce continues to globalize. The ability to work from anywhere certainly has not lost its appeal in the last few years.