Successful B2B Telemarketing Services Starts With Training
I believe there are 3 primary components to developing a strong B2B telemarketing training program. They are script training, systems training and product knowledge training.
Are Nonprofits & Associations Exempt from the DNC List?
By Rich Hamilton, Director of Marketing & Product Development Throughout the course of my time here at Quality Contact Solutions, whether it is helping to set up a telemarketing program for a client or auditing a call center for telemarketing compliance to federal and state laws, I have observed that there is some confusion about […]
Association Membership Retention is Improved by Phone
The primary goal of every company that is offering a product or service is to sell as much of that product or service as you possibly can.
Telemarketing Services Firm honoring Military Spouse
Military Spouse Appreciation Day was first observed on May 23, 1984.
5 Client Lessons Learned in Telemarketing Services
Have you ever held back an idea because you thought it was just so far out there that no one will ever go for it?
Why I Love My Team
by Nathan Teahon, Vice President I love my team. I suppose a lot of people say that, but how many really mean it? If they do mean it, do they understand why? That question of why is very important, particularly when an organization is growing. It takes a team to grow, and you can only […]
The Employee Engagement Factor with Telemarketing Services
According to recently published studies from the Gallup Organization, only 3 out of 10 employees are engaged in their work.
Outbound Telemarketing is Critical For Today’s Marketers
by Ryan Apodac, Operations Manager and Training Leader Some people say that outbound telemarketing is dead. I say that they couldn’t be more wrong. However, I understand where they are coming from. Let’s face it; today’s society is driven by technology. With so many advances in technology every day, things come and go more rapidly […]
QCS Reps Produce the Best Outbound Marketing Results
By Marcia Jenkins, Senior Operations Manager At Quality Contact Solutions (QCS), I am responsible for managing a team of about 30 Inside Sales Representatives (ISRs). We call them ISRs because the job that they do goes well beyond the typical outbound telemarketing representative role. Many of our ISRs are responsible for closing hundreds of thousands […]
Outbound Marketing for the Automotive Industry
Here are some key factors in how we can help with your outbound marketing for the Automotive Industry.