Best Use of Email in Outbound Telemarketing Programs
Whether or not the telemarketing campaign is successful, you’re looking to add in email.
Helpful Motivators for Virtual Telemarketing Services
When managed correctly, a virtual call center offers significant advantages over brick and mortar outsourced telemarketing organizations.
A Third Party Can Maximize Outbound Telemarketing Results
Using a third party organization will increase your outsourced telemarketing program performance nine times out of 10.
5 Reasons Telemarketing Services Are Best in the U.S.
By Nathan Teahon, Vice President of Operations Most trends tend to go in ebbs and flows. I’ve been in the Telemarketing Services industry for more than 15 years, and I have observed that offshoring has morphed from a dirty term to being the trendiest thing everyone was doing, and back again. You know what? Offshoring […]
Helping You Achieve Your Supplier Diversity Goals – WBENC Certified
Did you know that Quality Contact Solutions is certified as a Woman Owned Business?
QCS Ensures Telemarketing Programs Get Ongoing Training
Having a training process to onboard new employees is a necessity, but ongoing training can be even more critical.
Inbound Calls Improve Outbound Marketing Program Results
By Angela Garfinkel, President and Founder In the 80’s and 90’s, outbound marketing agents never provided a direct callback phone number when placing outbound marketing calls. The response to the question, “Can I call you back?, was always something like,”I’m sorry, but I’m calling on an outbound line and I can’t receive inbound calls”. Another […]
Outbound Marketing Wireless Success Story
By Heather Dubas, Operations Manager Imagine that sinking feeling you get when you see the alerts and hear the warning sirens that bad weather is approaching. Those of you in the Midwest particularly will know what I am talking about. You realize a storm is heading right for you, and you worry, and try to […]
Outbound Marketing from Good to Great: A B2B Case Study
Wins and losses. In a world driven by sales, they’re how we are measured.
Telemarketing Services: How to Measure ROI
Return on Investment (ROI) is one of the primary metrics that sales organizations use to measure the real performance on a telemarketing services program.