Successful Outsource Telemarketing Using Call Blending
One of the best tools an outsource telemarketing or contact center manager has is the blended seat.
Third Party Call Center Selection – Inbound Focus
While customers don’t see their face, they are the face of your business when the customer is calling in.
Best Compensation Models for the Outsourced Call Center
When utilizing outsourced call centers, there are many variables to consider when entrusting someone with your telemarketing campaign.
Contact Management Services Expert Featured on Business Radio
In the episode featuring Angela Garfinkel, Christian and Angela discussed how call centers are evolving and how live agents are critical to business success in 2018.
Overcoming Challenges with Telemarketing Services in 2018
Here at Quality Contact Solutions we partner with clients everyday who are looking for ways to help them overcome their business challenges.
Create the Perfect Inbound Telemarketing Services Report
If you’re like most companies, you’re spending significant money to get the phone to ring. Don’t waste that money by mis-managing the inbound team.
Results are Best with Telemarketing Services Experience
By Nathan Teahon, Vice President We are all only as good as our team. At Quality Contact Solutions, we are extremely lucky to have the best team in the world. One component of our team is the Operations team. In a nutshell, the operations team is responsible for outsourced telemarketing services management.
QCS Now Qualified for Government Call Center Contracts
April 29, 2017 (Aurora, NE)
QCS registered as a Federal Contractor, both as a certified woman owned and as a small business enterprise.
Do This: Use Local Caller ID in Outbound Telemarketing
Any company that wants to increase their answer rates should use Local Caller ID phone numbers as part of their outbound telemarketing strategy and setup.
How to Have Fun in Inbound and Outbound Telemarketing
Making calls for eight hours a day, speaking to hundreds of potential customers each week, can seem daunting.