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QCS Reps Produce the Best Outbound Marketing Results

By Marcia Jenkins, Senior Operations Manager At Quality Contact Solutions (QCS), I am responsible for managing a team of about 30 Inside Sales Representatives (ISRs). We call them ISRs because the job that they do goes well beyond the typical outbound telemarketing representative role. Many of our ISRs are responsible for closing hundreds of thousands […]

Rev Up Your Outbound Marketing Dialing Strategies

Outbound Marketing

by A.J. Windle, Director of Operations Outbound Marketing is a performance driven channel and everyone is working to pull the right levers to maximize results. Think of it like a NASCAR race, just like there are hundreds of cars vying for the winning position there are hundreds of Outsourced Telemarketing firms looking to produce the […]

Telemarketing Services Firm QCS Celebrates 10 Years

January 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client […]

How to Fix Your Outbound Marketing Program

By Nathan Teahon, Vice President So, you’re a Telemarketing Services manager overseeing an outbound marketing campaign. This campaign has proven successful in the past. Unfortunately, results are dropping. In the world of outsourced telemarketing, that just isn’t going to work. This needs to be fixed. However, you can’t fix anything until you diagnose what is […]