Vice President of Information Services
I enjoy turning complicated requests into simple solutions and I get a sense of satisfaction when I can say, “I can do that, no problem”. It’s great to be part of an exceptional team that delivers accurate and timely reports to allow our clients to make better informed decisions.
Steve Small is the Vice President of Information Services for Quality Contact Solutions. Steve has an extensive background in all aspects of telemarketing and has an in-depth understanding of both the business and technical industry requirements. Prior to joining Quality Contact Solutions, Steve worked at a well-known provider of outsourced teleservices where he managed all phases of IT projects, from needs analysis and requirements definition to development, implementation, and training. Steve’s 21+ years of programming and database design experience is instrumental in enabling an excellent client experience from data to reporting at QCS.
Steve has a degree in Computer Information Systems with a minor in Management.