Learn how scambaiting fights telemarketing fraud, educates consumers, and guides call centers to strengthen compliance and security measures.
The Federal Communications Commission issued a Declaratory Ruling in July 2015 which wreaked havoc on the outbound telemarketing industry.
Understanding the complexities of Prior Express Written Consent (PEWC) can be challenging for many telemarketing compliance businesses.
To ensure your telemarketing compliance risk is minimized, we recommend doing a monthly or quarterly assessment.
This is why the STIR/SHAKEN framework is important and how it impacts call centers.
Here are 10 ways our customers have used the outbound telemarketing services of Quality Contact Solutions.
QCS is pleased to have been recognized among the Top 10 Healthcare BPO Companies 2022 by Healthcare Business Review
Over the years, as a PACE Customer Engagement Compliance Professional (CECP),
The impact of telemarketing rules and changes for 2021
The seven most common misconceptions we hear through our TCPA call center consulting services.
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