In the world of inbound call center outsourcing, many things are going to factor heavily in deciding which call center to use for inbound call handling.
This is why the STIR/SHAKEN framework is important and how it impacts call centers.
Quality Contact Solutions is excited to announce that we’ve joined forces with telephone answering services provider, AnswerNet.
These are some best practices for writing call center scripts that make the most of your customer interactions.
Here are 10 ways our customers have used the outbound telemarketing services of Quality Contact Solutions.
QCS is pleased to have been recognized among the Top 10 Healthcare BPO Companies 2022 by Healthcare Business Review
Over the years, as a PACE Customer Engagement Compliance Professional (CECP),
Customers expect to have seamless touchpoints across your business. Here’s why you want them to.
New business is a priority to grow your company. Here’s how to use telemarketing services to help.
Do you use these 12 metrics to know if you’re on track to achieve your sales goals?
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