Telemarketing Services Compliance Update
November 1, 2017 (Indianapolis, IN)
he Professional Association for Customer Engagement (PACE) is pleased to announce the addition of Puerto Rico to the PACE USA DNC Regulatory Guide.
Current Trends In Contact Center Design
Angela Garfinkel, President of Quality Contact Solutions was recently interviewed by Oren Smilansky about contact center design.
QCS Now Qualified for Government Call Center Contracts
April 29, 2017 (Aurora, NE)
QCS registered as a Federal Contractor, both as a certified woman owned and as a small business enterprise.
The Basic Guide to Buying a Corded Headset
Much like learning to dance, buying a headset can be confusing and seem out of reach.
Outbound Marketing Firm Recognized for Leadership and Innovation
April 7, 2017 (Aurora, NE)
The Quality Contact Solutions and Quality Voice & Data teams were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and expo in Tampa, FL April 2-5, 2017.
Outbound Marketing Leader Attending PACE Convention
Quality Contact Solutions and Quality Voice & Data will be represented at the Professional Association for Customer Engagement (PACE) annual convention in Tampa, FL this upcoming week, April 2-5, 2017. We are excited to see old industry friends and business partners. We are equally excited to meet the many new people that are registered for […]
QCS Appoints Director of Marketing and Product Development
March 6, 2017 (Aurora, NE) Quality Contact Solutions, Inc. (QCS) a contact center specializing in B2B sales has appointed Rich Hamilton, CECP to Director of Marketing and Product Development. In his new role, Rich will be leading the marketing efforts for the company as well as overseeing new product development. “We’re thrilled to announce this […]
Telemarketing Services Firm QCS Celebrates 10 Years
January 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client […]
How to Create Inbound Telemarketing Incentives That Work
Managing Inbound incentives for Telemarketing Services can be pretty easy if you what drives your team.
Maintaining Compliance with your Telemarketing Services
An important part of telemarketing services is being compliant with all related telemarketing laws and regulations. We want to share an article written by Karl Koster, Chief IP Counsel of Noble Systems and one of the National Board of Directors of PACE, the Professional Association for Customer Engagement about some of those proposed changes: The […]