Director of Client Engagement
“It’s the personal connection that I build with my clients, along with their collaborative partnerships that make my job exciting each day.”
A.J. Windle is the Director of Client Engagement at Quality Contact Solutions. A.J. is responsible for ensuring innovation and key initiatives are accomplished for each QCS client on an ongoing basis. . He works closely with the operations team ensuring every client program is successful on a daily basis, including achieving the Key Performance Indicators (KPIs) that matter most. A.J.’s deep background in call center management, including training, operations management, and his recent role as Director of Operations for QCS is skillfully leveraged to produce better results for each client’s outsourced call center budget dollar. A.J. is a hands-on leader and he loves to win!