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Why Your Customers Want an Omnichannel Experience

Omnichannel experience

We all know that providing an excellent customer experience is vital for business success. Customers expect interactions with your company to be fluid and singular, referred to as an omnichannel experience.  HubSpot defines omnichannel as a lead nurturing and user engagement approach in which a company gives access to its products, offers, and support services to […]

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How to Build a Solid TCPA - Compliant Outbound Campaign

Michele Shuster

Managing Partner at Mac Murray & Shuster LLP

Rich Hamilton

Director of Compliance CECP at Answernet