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Telemarketing Services Management Explained

By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management? I get asked this question a lot. I’ll typically answer by saying that working in telemarketing management requires me to wear lots of hats. I’ll go on to say, As an Operations Manager in telemarketing services, we are the main contact between the client […]

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How to Build a Solid TCPA - Compliant Outbound Campaign

Michele Shuster

Managing Partner at Mac Murray & Shuster LLP

Rich Hamilton

Director of Compliance CECP at Answernet